Autonomous Growth Systems
HVAC operators
HVAC runs on urgency. When a system fails at 9pm in July, the customer calls three companies. The first one to answer gets the job. Magnex AI makes sure that company is yours — 24/7, under 2 seconds, no matter the volume.
Where HVAC operators leak revenue
Air conditioning doesn't fail on a schedule. Furnaces go out on the coldest night of the year. If your voicemail is the only thing answering at 10pm, you're handing those jobs to whoever picks up. The AI Receptionist answers every call instantly, books the appointment or dispatches the emergency, and logs everything to your CRM — whether it's 2am or Sunday morning.
The average HVAC customer needs service every 1–2 years but rarely calls unless something breaks. Your customer database is full of people who already trust you and haven't heard from you in 18 months. The Reactivation Agent runs automated SMS + email win-back sequences, segments by last service date, and routes re-engaged contacts directly to your calendar. One campaign recovered $40,000+ in revenue for a Gwinnett County operator in 4 weeks.
Replacement quotes, maintenance agreements, and equipment upgrades require a written proposal. The longer it sits in your email drafts, the colder the lead gets. The Document Agent pulls intake data, generates a formatted proposal, sends it for e-signature, and follows up on unsigned docs automatically — so your close rate reflects your quality, not your admin speed.
No-shows and last-minute cancellations cost HVAC companies an estimated 8–12% of scheduled revenue. The Appointment Reminder Agent sends 48h/24h/2h reminders via SMS and voice, handles reschedule replies automatically, and fills cancelled slots from a waitlist — so your technicians stay in the field, not parked in a driveway that wasn't expecting them.
Recommended agent stack
Answers every inbound call 24/7, books service appointments, routes emergencies, and logs all call data to your CRM. First agent most HVAC operators deploy.
Multi-channel SMS + email win-back campaigns for past customers. Segments by last service date and routes re-engaged contacts directly to your calendar.
48h/24h/2h automated reminders, reschedule handling, and waitlist fill. Keeps your dispatch board full and your technicians in the field.
Auto-generates proposals and maintenance agreement quotes from intake data, sends for e-signature, and follows up on unsigned docs.
Daily performance summary via SMS — calls answered, jobs booked, revenue in pipeline. Know your numbers without opening a dashboard.
Field result
We had a customer list going back six years that we'd never touched for outbound. The Reactivation Agent ran a 90-day win-back sequence — by week four we'd recovered over $40,000 in service calls and maintenance agreements from customers who hadn't heard from us in two years. The AI Receptionist now handles our after-hours volume. We haven't missed an emergency call since go-live.Owner-Operator Commercial HVAC, Gwinnett County, GA
Peak season used to mean choosing between answering the phone and being in the field. We were losing calls every day from June through August. After deploying the AI Receptionist, call answer rate went from roughly 60% to 100%. In the first summer, that translated to 34 additional jobs we would have lost to competitors.Service Manager Residential HVAC, Metro Atlanta
Built for HVAC operators
30 minutes. No pitch deck. A straight answer about what's worth automating first in your specific operation.