Med spa operators

Your calendar fills itself.
Your reputation grows
without asking.

Med spas run on booking volume, client trust, and online reputation. All three can be automated. Magnex AI handles 24/7 intake, post-treatment follow-up, review generation, and retention sequences — so your staff focuses on the treatment room, not the inbox.

Where med spas leak revenue

The four problems every growing med spa runs into.

After-hours inquiries

Most new clients research and book outside business hours.

A potential client asking about lip filler at 9pm on a Wednesday is not going to call back tomorrow. They're going to fill out the next spa's contact form. The AI Receptionist answers every inquiry instantly, answers questions about treatments and pricing, and books consultations directly into your calendar — 24/7, without a front-desk team on call.

Online reputation

A 3.9-star rating costs you more clients than any marketing spend recovers.

Most satisfied med spa clients never leave a review. Dissatisfied clients often do. The Reputation Agent sends a post-treatment review request automatically — via SMS, 24 hours after the appointment. It monitors Google and Yelp in real time, drafts professional responses to new reviews, and tracks rating trends. One Buckhead med spa went from 3.9 to 4.7 stars with 61 new reviews in 60 days.

One-time clients

Retention is worth more than acquisition — and almost nobody automates it.

The average med spa client has a repurchase window of 6–12 weeks depending on the treatment. Most operators have no system to re-engage clients who simply drifted away. The Retention Agent sends post-service check-ins, upsell sequences from service history, birthday and seasonal touchpoints, and referral request sequences — turning one visit into a long-term client relationship without any staff involvement.

Missed calls during peak hours

Your busiest hours are when the phone rings most and when your staff has the least bandwidth.

Front desk staff handling treatments, walk-ins, and consultations cannot also answer every call. The AI Receptionist takes the overflow — qualifying the caller, answering common questions, and booking appointments — so no call ends in a voicemail during the hours that matter most. One Buckhead operator recovered 20 missed calls per week at $280 average booking value — $2,400 weekly that had been sitting in voicemail.

Recommended agent stack

The four agents most med spas deploy in the first 60 days.

01

AI Receptionist

Answers every inquiry 24/7, books consultations and treatments, handles FAQ about procedures and pricing, and logs all contact data to your CRM.

07

Reputation Agent

Post-treatment review request sequences via SMS, real-time monitoring of Google/Yelp/Facebook, drafts professional responses, tracks rating trends.

10

Retention Agent

Post-service check-ins, upsell sequences from treatment history, birthday and seasonal touchpoints, and referral requests — all automated.

11

Appointment Reminder Agent

48h/24h/2h reminders via SMS, handles reschedule replies, fills empty slots from your waitlist. Reduce no-shows and keep your treatment rooms full.

Field results

Two med spas. Two different problems. Same outcome.

Missed calls → bookings · Med Spa, Buckhead, Atlanta
I kept saying we'd fix the missed calls problem once things slowed down. Things never slow down. At some point I ran the numbers — we were losing 20 calls a week at an average booking value of $280. That's $2,400 a week sitting in a voicemail nobody was listening to. Signal tier paid for itself in the first 10 days.
Owner Med Spa, Buckhead, Atlanta
Reputation recovery · Med Spa, Buckhead
We were sitting at 3.9 stars because of two bad reviews that were drowning out everything else. The Reputation Agent started sending post-treatment review requests automatically. In 60 days we had 61 new reviews and a 4.7 rating. New client bookings from Google search went up 40% the following month.
Practice Manager Aesthetic Med Spa, Buckhead, Atlanta

Built for med spa operators

The audit identifies exactly which part of your client journey is losing the most revenue right now.

30 minutes. No pitch deck. A straight answer on what to automate first and what the ROI looks like for your specific practice.