Restaurant operators

Packed tables, five-star reviews,
and regulars who come back
without being asked twice.

Restaurants run on reputation, repeat visits, and consistent marketing — three things that require constant effort and almost never get it. Magnex AI automates all three: 24/7 reservation handling, post-visit review generation, SMS promotions to your list, and retention sequences that turn first-timers into regulars.

Where restaurants leave money on the table

The operational gaps that cost covers every week.

Missed reservations and inquiries

Calls during dinner service go to voicemail. Those callers book somewhere else.

Peak hours are when your phone rings most and when your staff has zero bandwidth to answer it. Private dining inquiries, large party bookings, and corporate event requests land in a voicemail that nobody checks until the next morning. The AI Receptionist answers every call instantly, takes reservation details, answers questions about menus and pricing, and books directly into your system — 24/7, without pulling a host away from the floor.

Online reviews that don't reflect your actual quality

Unhappy guests post reviews unprompted. Happy guests need a nudge.

The math of review generation is unfair: one bad experience generates a post, while ten great ones don't. The Reputation Agent sends a review request via SMS automatically after each visit — timed to catch guests while the experience is still fresh. It monitors Google, Yelp, and TripAdvisor in real time, drafts professional responses to every review, and tracks rating trends over time. Better ratings convert directly to more covers from search and maps.

An inactive guest list

Your past guests are the cheapest marketing channel you have and the one nobody uses.

Most restaurants have a contact list — from reservations, loyalty programs, or email signups — that they've never systematically used. The SMS Broadcast Agent runs targeted promotions to your full list or segments: slow Tuesday specials, seasonal menu launches, private event invitations, holiday booking windows. SMS open rates exceed 95%. A single well-timed promotion to 500 past guests regularly drives 30–50 cover nights from one message.

No system to turn guests into regulars

The difference between a one-time visitor and a regular is usually just one follow-up message.

Guests who visit once and never return are the highest-cost acquisition segment in hospitality. The Retention Agent sends post-visit check-ins, anniversary and birthday offers, seasonal invitations, and loyalty touchpoints — keeping your restaurant present without requiring anyone on staff to remember a name or a date. Regulars spend 67% more per visit and refer more than any other guest segment.

Recommended agent stack

The four agents most restaurant operators deploy first.

01

AI Receptionist

Answers every call 24/7, takes reservations, handles large party and private event inquiries, and answers questions about hours, menu, and pricing.

07

Reputation Agent

Post-visit SMS review requests, real-time monitoring of Google/Yelp/TripAdvisor, professional response drafts, and rating trend tracking.

12

SMS Broadcast Agent

Bulk promotional campaigns to your guest list or segments — weekly specials, event announcements, seasonal menus. A/B tested, TCPA-compliant, optimally timed.

10

Retention Agent

Post-visit check-ins, birthday and anniversary offers, loyalty touchpoints, and referral requests. Turn first-timers into regulars automatically.

Field results

What automation looks like in a working restaurant.

SMS promotion · Independent restaurant, Metro Atlanta
We sent our first promotional SMS to 620 past guests on a Tuesday afternoon — slow night special, 20% off for the next 48 hours. We had 47 reservations booked before dinner service started. That's more than we typically do in a full slow week. We now send one every two weeks. It's the highest-ROI marketing we do by a wide margin.
Owner-Operator Independent restaurant, Metro Atlanta
Reputation recovery · Restaurant, Midtown Atlanta
We were getting maybe one new Google review a month, which meant the two bad ones from last year were always near the top. After deploying the Reputation Agent, we went from 4.1 to 4.6 stars in 90 days with 38 new reviews. We're now appearing at the top of local search for our category for the first time. New covers have noticeably increased.
General Manager Restaurant, Midtown Atlanta

Built for restaurant operators

The audit maps your guest journey and identifies where covers, reviews, and repeat visits are being lost.

30 minutes. No pitch deck. A straight answer about what's worth automating first and what the ROI looks like for your operation.

Book a free workflow audit See all fifteen agents