Terms of Service

1. Agreement to these terms

By accessing or using the Magnex AI website (magnexai.com) or engaging our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site or services. These terms apply to all visitors, prospective clients, and clients.

Magnex AI is operated by Magnex AI, based in the United States. Contact: hello@magnexai.com.

2. Use of the website

You may use this website for lawful purposes only. You agree not to:

• Use the site in any way that violates applicable local, national, or international law
• Attempt to gain unauthorized access to any part of the site or its related systems
• Transmit any unsolicited or unauthorized advertising or promotional material
• Reproduce, duplicate, copy, or exploit any portion of this site for commercial purposes without express written permission
• Scrape, crawl, or systematically extract content from the site beyond normal browsing

3. Services and client engagements

Magnex AI provides AI automation consulting and deployment services. All service engagements are governed by a separate written agreement (Statement of Work or Service Agreement) signed between Magnex AI and the client. These Terms of Service govern only your use of this website and your initial inquiry — not the ongoing service relationship, which is covered by the client agreement.

Submitting the contact form or booking a workflow audit does not create a contractual obligation on either party. No service agreement exists until a separate written contract is executed.

4. Results and performance claims

Case study results, statistics, and performance outcomes described on this website (including missed call recovery rates, revenue reactivated, lead contact rates, and similar metrics) reflect actual results achieved for specific clients under specific conditions. They are provided for illustrative purposes only.

Results are not guaranteed. Actual outcomes will vary based on your business type, industry, market conditions, existing workflows, quality of data, and other factors. No representation is made that any specific result will be achieved. All figures presented are historical and should not be interpreted as a promise or guarantee of future performance.

5. Intellectual property

All content on this website — including text, design, graphics, code, agent descriptions, pricing structures, and branding — is the property of Magnex AI and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without express written permission.

Custom workflows, automations, and agent configurations built for a client under a service agreement are owned by the client upon full payment, as specified in the client agreement. This website and its general content remain the sole property of Magnex AI.

6. Third-party services and links

This website references and links to third-party services including Netlify Forms, Google Fonts, LinkedIn, and others. These services are governed by their own terms and privacy policies. Magnex AI is not responsible for the content, practices, or availability of any third-party services or websites.

7. AI chat assistant

This website includes an AI chat assistant ("Magna") powered by a language model. Magna is intended solely to answer general questions about Magnex AI's services, pricing, and process. It does not provide legal, financial, or professional advice. Responses from Magna are for informational purposes only and may not be accurate, complete, or up to date. Do not rely on Magna for business-critical decisions — contact us directly at hello@magnexai.com for authoritative information.

8. Disclaimer of warranties

This website and its content are provided "as is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Magnex AI does not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of liability

To the fullest extent permitted by applicable law, Magnex AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or reliance on any information contained herein, even if Magnex AI has been advised of the possibility of such damages.

Our total liability for any claim arising from your use of this website shall not exceed one hundred US dollars ($100).

10. Governing law

These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the applicable federal courts of the United States.

11. Changes to these terms

We reserve the right to update these Terms of Service at any time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes your acceptance of the updated terms.

12. Contact

Questions about these terms should be sent to hello@magnexai.com.